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Skullcandy Complaint - Don't be fooled by the "Lifetime Guarantee". - Skullcandy Earphones
Skullcandy Complaint

Skullcandy Complaint

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Don't be fooled by the "Lifetime Guarantee". - Skullcandy Earphones


There's actually a SkullCandy walk-up booth in the Westfield Mall, downtown San Francisco. If I had to deal with this company via mail, from what these other reviews say, I'd be fuming rage right now.

These products have a Lifetime Guarantee for anything that happens to them, and they mean anything at all except theft or loss. In the last two months I've been back to the SkullCandy booth to have my earphones replaced 4 times, and I'll be going there today for my 5th replacement! If they don't just fall apart on opening the package, one side will fade out or stop working all together within a week. This company spent too much on "cool" and not enough on quality and functionality. I personally feel like this company owes me compensation for making me go back to their booth all these times in such a short expansion. There are usually one or two teenagers working the booth, and will easily give you a new pair of earphones, even without a reciept. Their LifeTime Guarantee is a way of tricking you into buying a very poor quality product that will, no doubt, need replacing promtly. Stay clear of this company and I commend you for doing your research before buying, unlike me.


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