Skullcandy Complaint

Skullcandy Complaint

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Worst customer service - Customer Service


I had ordered G.I. Stereo headphones on December 21 with FedEx overnight delivery expecting the package to arrive before or on Christmas eve. Not only did the order not arrive in time, but after several phone calls (many of them attempts without success)an incomplete order was delivered in early January. After many more attempts customer service ensured that the missing second pair of headphones would be sent immediately, however, I did not get a shipping confirmation nor a tracking number nor the headphones. Further attmpts to contact customer service were completely unsuccessful (about 10 calls!).
This is the worst response I ever had from any store - online or other.


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Comments


atlheff says: (9 years ago)
 0
I didn't even get PART of my order and it has been 32 days. They sure as hell made sure they got my $$$ but no delivery, no tracking, no response to repeated emails and no one ever answers the phone. They flat out stole $60 from me.




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